Resume
Welcome to my Resume, showcasing my journey and professional experiences in one place.
Resume and skills
Showcasing my work and experiences through various projects.
Certifications
Experience
System engineer
Sherman consulting
Jan 2025 -Present
IT Helpdesk Technician II
BayCoast Bank
Nov 2023 - Dec 2024
IT Helpdesk Technician I
BayCoast Bank
July 2021 - Nov 2023
I have a solid background in cybersecurity, especially in areas like router, firewall, and switch configuration, as well as managing secure remote access solutions like VPN and Terminal Services, thanks to my vast experience in network support, system administration, and troubleshooting. My experience identifying and fixing complicated infrastructure problems in the areas of networking, storage, operating systems, directory services, and server virtualization has improved my capacity to spot and address security flaws. In addition to providing thorough technical documentation to support security best practices, I have practical expertise with system monitoring, performance optimization, and making sure updates and patches are applied on time. Furthermore, I have put backup and disaster recovery plans into place, guaranteeing system recovery and data integrity. My knowledge of a variety of technologies and operating systems, including Windows Server, Linux, and Desktop OS, enables me to offer strong technical support and successfully handle internal and external security issues.
Education
Champlain college
Master's Degree in Cyber Security DevOps
2024 - Present
3.7 GPA / 4.0
Southern New Hampshire University
Bachelor's Degree in Cyber Security
2022 - 2024
3.6 GPA / 4.0
Bristol Community College
Associate's in Information Systems
2017 - 2019
3.4 GPA / 4.0
Associate's in Information Systems
Member of The National Society of Leadership and Success